Thoughtful gifts for thoughtful people.
Designer hampers for modern foodies and lovers of good living. Delivered Australia-wide. In a rush? We offer SAME DAY gift hamper delivery across Melbourne, Geelong & the Mornington Peninsula.
Frequently asked questions
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What makes your gift Hampers 100% Australian?
At Hello Gift Hampers Australia, we exclusivley source beautiful products and produce from local small Australian businesses.
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Which special occasion gift hampers do you have?
Here at Hello Gift Hampers Australia, we have thoughtfully curated hampers for all occasions, for one and all. Some of our gift hampers are quite specific, such as gift hampers celebrating pregnancy and new babies, Christmas gift hampers and sympathy gift hampers ... Others are more broad and may be given for any occasion!
For any occasion gift hampers, we suggest you explore our Thinking of You, Gift Hampers for Her, Celebration Gift Hampers and Gift Hampers for Him collections. You'll be sure to find the perfect hamper to celebrate, recognise or express gratitude - beautifully and thoughtfully.
We always curate more specific gift hampers in the lead up to special occasions. These include Christmas Gift Hampers, Valentine's Day Gift Hampers, Mother's Day Gift Hampers and Father's Day Gift Hampers.
OR you can create your own hamper all year round by choosing at least 5 products from our gift collection.
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Do you offer corporate gift hamper delivery?
Here at Hello Gift Hampers Australia, we specialise in corporate gift hamper delivery. Get in touch with us if you'd like to chat how we can work together. We love to work closely with customers and clients to ensure all your corporate gift hamper needs are taken care of. We believe that our corporate gift hampers will wow your clients and or colleagues. They are unique and irresistable, a modern reimagination of the classic (not always so exciting) gift hamper.
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Do you offer corporate discounts on bulk purchases of hampers?
If you're looking to partner with us and order corporate gift hampers on a regular basis, or simply to place one large one off corporate order - we're here to help! You're best to email us directly so that we can discuss your needs and budget. We then manually invoice you to save you time and ensure your corporate gifting needs are taken care of as smoothly as possible!
If you're a regular client or sending several hampers at once, we most certainly can offer a discount and would love to chat!
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Do you offer a customised corporate gift box option?
We offer a customised corporate gift hamper option. We can design and print a custom postcard in our stunning arch design cards. Your logo and details in our look. Or you're welcome to provide your own cards or busines cards for us to include in your corporate hamper deliveries via us. We look forward to hearing from you about how we can customise your corporate gift hampers to make them speak to your company and your clients.
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Do you offer gift hamper delivery Australia-wide?
Yes all of our gift hampers are available for delivery Australia-wide! We deliver gift hampers to every state and territory of Australia!
We also offer same day gift hamper delivery within our Melbourne and Geelong delivery zones.
Express Australia-wide shipping is available too!
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Do you offer free gift hamper shipping across Australia?
We offer free same day gift delivery across Melbourne, Geelong and the Surf Coast on orders over $199. We also offer free Australia-wide gift hamper delivery on orders over $199.
We wish we could offer free delivery no matter the spend, however as a small family business we just wouldn't cover our costs. We use premium courier services to ensure the safe and efficient arrival of your gift hamper.
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Can I add a gift message to my gift hamper?
Yes you most certainly can provide your custom gift message, which we write onto our postcards attached to your Hello Gift Hamper. These are printed onto our custom stunning arch shaped postcard. After you’ve added your hamper to your shopping cart, there’s a form at the cart page to collect recipient details and your message.
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Which gifts can I deliver Australia-wide?
All our gifts are available for Australia-wide gift delivery, by using our Create Your Own hamper functionality. You must have a minumum of 5 products when creating your own hamper. We don't sell individual gifts. Hampers are our thing!
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How do I track my same day or guaranteed date Melbourne gift hamper delivery?
If you choose our same day Melbourne gift hamper delivery option at checkout, once your gift hamper is on its way, you’ll receive an email with tracking details. For Melbourne gift deliveries, you’ll receive live tracking updates on the day (kinda like Uber for gift hamper deliveries)!
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How do I track my same day or future guaranteed date Geelong gift hamper delivery?
If you choose our same day or future guaranteed date delivery option for Geelong gift hamper delivery, the tracking works a little differently. Our Geelong (and Surf Coast) gift hamper delivery drivers don’t provide live tracking updates; however, they are amazing and so reliable and careful. If you have any queries about your Geelong hamper delivery, you can simply give us a call if you have any concerns. We can then follow them up on your behalf.
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How to I track my Australia-wide gift hamper delivery?
Once your gift hamper is on its way, you’ll receive an email with tracking details. Simply follow the links in that email to track your parcel or get in touch with us if you have any concerns.
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What if I need my gift hamper delivered on a specific day?
When choosing to send a gift hamper to Melbourne, Geelong or the Surf Coast, you most definitely can select our “Book a Future Date” option, and you can specify the exact delivery date. We offer same day and future date deliveries Monday-Friday and on special occasions (e.g., Mothers Day, Valentines Day) in those areas. With our Australia-wide gift hamper deliveries, we can only guarantee that delivery will be made within 3-5 business days of dispatch (standard) or 1-3 days (express). All orders are dispatched the same day!
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I have issues with my order/my order hasn’t arrived when scheduled. What do I do?
First of all, take a look at your shipping confirmation email from us. You can find the tracking details there and even live track your parcel delivery for Melbourne gift hamper deliveries. For Geelong gift hamper deliveries, you are best to call us to follow up on your behalf. For Australia-wide deliveries, tracking will be via the confirmation email from us. But please call or email us anytime if you have any concerns.
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Can I have my gift hamper delivered to a PO box?
Unfortunately, we are unable to deliver gift hampers to PO boxes. They simply wouldn't fit! We only deliver gift hampers to physical street addresses – either residential, commercial or other. Get in touch if you have any queries!
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Can I have my gift hamper delivered safely to an apartment?
With our same day / guaranteed date courier service across Melbourne, Geelong and the Surf Coast, delivery to apartments can be a little tricky. These courier services can't take undelivered items to the post office so we exclusively use an ‘Authority to Leave’ service, meaning we leave the gift hamper by the front door or in another safe place (e.g, with reception) if we can’t hand deliver to the gift recipient. If there’s access to the actual apartment to leave by the front door then no worries! If there’s a reception/concierge, even better! Failing that, you may like to provide the gate access code in the delivery instructions on the cart page prior to checkout, and we can pass this onto the driver. Alternatively, get in touch with us if you’d like us to communicate with the gift recipient on your behalf to make sure they’ll be home to receive the gift (don’t worry, we’ll keep the surprise) or to arrange an after-hours delivery on occasion.
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What happens if the gift recipient isn’t home?
We always provide our gift delivery drivers authority to leave the gift in a safe place if no-one is home (e.g., by the front door).
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Can I request a delivery time for my gift hamper?
Given we’re a same day gift hamper delivery service, all our deliveries are made from 1pm (after our 12:30pm same day deadline). Most Melbourne, Geelong and Surf Coast gift deliveries are made between 1.00pm and 7.00pm. Please get in touch if you have any concerns regarding the delivery time. With our Australia-wide gift hamper deliveries, unfortunatley we cannot guarantee the time of delivery.
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Is there an option to pick up my gift hamper instead of delivery?
Melbourne friends, we got you! We now offer click and collect from our Pakenham warehouse. Simply place your order online and select ‘Collect’ in the shipping/billing details section. We offer same day collection on orders placed by 12:30pm, Monday to Friday. Pick-up is available between 9.00am and 2.00pm on business days. Please email us to arrange a specific time if this doesn’t work.
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What happens if my gift needs to be redelivered?
On the very odd occasion, your gift is returned to us. If there’s an error in the delivery address or if there is no access to the recipient’s building and we can’t reach them to arrange delivery, there is likely a re-delivery fee which we’ll need to pass onto you. However, this is very unlikely. We avoid this at all costs by providing the driver with both the customer and recipient’s mobile number, as well as ours, to troubleshoot and ensure successful gift delivery.
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Do you have hampers for special occasions like Christmas hampers, Father’s Day hampers, Mother’s Day hampers, Valentine’s Day hampers and more?
At Hello Gift Hampers Australia, we love to celebrate the special occasions! We offer gift hamper delivery on weekends in Melbourne for Father's Day and Mother's Day. We always curate new and exciting gift hampers to mark special occasions. OR you may like to create your own gift hamper! We offer a wide range of gifts for one and all, making it easy to create a thoughtful gift for him, her, couples, families, corporate teams, even children and babies!